Fun With Telemarketers: Dunn & Bradstreet
D&B : "Hi, this is Mark [sic] with Dunn and Bradstreet."
Thisguy : "Hi Mark."
Mark: "I'm calling to let you know that we've had inquiries about your company and that your information in our system is not complete."
Thisguy : "oh yeah?"
Mark: "yes sir. Now, Dunn & Bradstreet is the leading commercial credit agency, and potential customers, clients and vendors rely on our information to make business decisions every day ... (extended sales pitch and explanation of D&B"
Thisguy: "yes, I'm aware of D&B"
Mark: "So, you know how important it is to have your Company's information complete on D&B?"
Thisguy: "Yes, but I'm comfortable with having no information on there, that's on purpose.... what are you selling?"
Mark: "Well, we offer a monitoring service for $300/mo that allows you to make sure the information on you is accurate; otherwise, there could be negative information about you and you'd have no protection against that."
Thisguy: "so, what you're saying, Mark, is that you'd like me to pay D&B $300/mo or else you can't guarantee that something bad won't happen."
Mark: "no, no, no, I'm saying that potential clients or vendors might be getting inaccurate information about your company, and that it could be negative, and they might not want to work with you. For $300/mo you can control it, and protect against inaccurate, negative information."
Thisguy: "so, you're offering me protection."
Mark: "no, no, this isn't Tony Sorprano stuff, this isn't extortion."
Thisguy: "are you sure?"
Mark: "we simply want to make sure that the information that's out there on your company is as accurate as possible."
Thisguy "so, you want me to pay you $300/mo to make your information on me better, which you then turn around and sell to others. You want me to pay to make your product better?"
Mark: "Well, we take your information and we process it using our special process to make D&B's special credit ratings."
Thisguy: "...ratings that you can't guarantee will be positive... unless I pay you $300/mo."